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Book NowWhen it comes to Onetouchhotel, trust is the most crucial part of any meaningful service or connection. Whenever you use or connect to our website at Onetouchhotel , we collect information about you, your preferences, and sometimes even your company for legitimate purposes.
This page, which will be called the "Policy" from now on, clearly and openly describes how we gather, use, store, protect, and share your information. We take a simple approach: we want you to know how your information is used. Responsibility, openness, and safety are important things that we think about in everything we do. When you use Onetouchhotel , you agree to the terms and conditions listed here.
Information We May Collect
When you use Onetouchhotel , we might get information about you and your business. We will be able to do our jobs better, give better service, and most importantly, meet our legal and operational duties with this information. Here are some examples:
Personal Identification Information: Name, gender, date of birth, nationality, government ID details, passport or visa data, or other unique identifiers.
Contact Details: Phone numbers, residential or mailing addresses, email accounts, or fax numbers.
Payment and Billing Information: Cardholder name, credit or debit card number, expiration date, security codes, and billing address.
Professional Information: Company name, designation, office contact details, and organizational affiliation.
Service-Related Preferences: Travel requirements, hotel or accommodation preferences, dietary requests, itinerary details, or other specific needs.
Survey Responses: Feedback, questionnaires, or market study results shared with us or our authorized representatives.
It's important to know that some details are required in order to complete the booking process, manage accounts, or use our services effectively, while other information is optional.
Collection of Data
The way we collect information is meant to be both thorough and flexible. In this way, we can provide you with more personalized services while still respecting your privacy choices.
Direct Input
We collect information from you whenever you willingly enter it on our website, like when you register, ask a question, make a reservation, or fill out a survey.
Automatic Collection
Specific non-identifiable data, like browser type, IP address, device details, and interaction logs, is sometimes collected when you initiate your journey with Onetouchhotel
Third-Party Sources
Occasionally, we may constantly update our records with information received via affiliates, partners, or independent sources. This way, we could include updated addresses, transaction history, or loyalty program data.
Make a Booking for Others
In a scenario where you make reservations on behalf of someone else. In that circumstance, we will collect the personal details that you will enter from your side and the preferences of that particular individual. It is your job to make sure that the person or people in question agree to this disclosure.
Lastly, you can choose not to give some information. Some services, like making an account, getting a booking confirmation, or taking part in promotional campaigns, may not be available if you don't have the right information.
How We Use Your Information
Any personal or corporate information is used for legitimate business purposes. With this, we make sure your service is delivered smoothly and with confidence. Examples include:
Processing Bookings and Transactions
- Confirming reservations and purchases.
- Issuing receipts and invoices.
- Sending notifications about itinerary updates or changes.
Account Management
- Authenticating logins and preventing unauthorized access.
- Preventing misuse, abuse, or fraudulent activities.
- Allowing you to review, edit, or update your details.
Personalization
- Sending birthday or anniversary greetings.
- Offering tailored recommendations and promotions.
- Customizing content to reflect your interests and past interactions.
Research and Improvement
- Conducting surveys to improve services.
- Gathering analytics for website performance.
- Enhancing usability and customer satisfaction.
Marketing and Communication
- Informing you about new deals, services, or promotions
- Providing updates relevant to your interests.
- Delivering newsletters or alerts if you choose.
In times, we use your data only when we have a valid reason. This is to provide a service you requested, to comply with legal requirements, or because you have given us permission.
Disclosure of Information
We aim to serve you better; we occasionally share your information with trusted partners. We only share what’s necessary, and these partners must keep your data safe. They may include:
Affiliates and Subsidiaries
For administrative, marketing, or operational support.
Contractors and Consultants
Specialists providing IT services, marketing, data processing, analytics, or communication solutions.
Service Providers
Travel suppliers, hotel operators, airlines, loyalty program managers, or insurance providers.
Financial Institutions
Credit card companies, banks, or payment processors complete transactions.
Authorities
Government bodies, regulators, or law enforcement (in cases where it is legally required).
Business Transactions
In the event our company changes ownership, your information may be transferred to the new company. We make sure, throughout the entire process, that it remains safe and private, adhering to the same protection standards.
We aim to make sure that every recipient of your data upholds confidentiality and security obligations.
Minors
Our website is not intended for children or minors. Anyone under 18 can provide any information through the Website. We do not knowingly collect personal information from people younger than 18 years old. That being said, if you are not old enough to use this website right now, please do not use it or give any information on it.
If we find out that we got personal information from a child without their parents' permission, we will delete that information right away. If you believe we have information about or from minors and are unconcerned about it, please send us an email at support@onetouchhotel.com .
Cookies And Session Data
We use cookies to make the platform better for you and to show you notifications that are relevant to you. Cookies are small files that your browser saves on the hard drive of your computer. They help us give you better service. These days, most browsers accept cookies without asking.
People who work with us do not get this cookie information. Each time you use the platform, specific details may be logged, such as your IP address, operating system, browser type, etc. It's also applicable to the actions you take while using the site.
Information Sharing with Partners
If you choose to interact with Onetouchhotel at any time, you may have to work with external partners. As an example, if you book travel services through us, we may provide the airlines, hotels, or local operators with the information they need.
In case of promotional campaigns, corporate partners may access limited information to conduct relevant surveys or present personalized offers. Your information is only shared with other people when it's necessary to serve you. It's not shared for any other reason.
Security Of Your Information
Our mission is clear and transparent to keep your information safe at all times. We protect your data in several ways (multi-layered approach), including:
Administrative Measures
Internal policies, staff training, and restricted access to data.
Technical Measures
For storing sensitive data, we use encryption, firewalls, and secure servers.
Physical Measures
To prevent unauthorized access, facilities and monitoring systems are controlled.
It's important to know that no system is entirely safe and sound. But as our first priority, we make sure that your data is safe from being lost, stolen, or used without your permission. We keep your card information safe so that you can use it whenever you want in the future. Every time you save a payment method, you can change it or delete it.
Your information's safety
Your personal information is safe with us. We take steps both physically and technically to ensure its security. While there is no such thing as a 100% secure system, we do our best to keep things safe from loss, misuse, and unauthorized access.
In case of promotional campaigns, corporate partners may access limited information to conduct relevant surveys or present personalized offers. Your information is only shared with other people when it's necessary to serve you. It's not shared for any other reason.
Using Intellectual Property
The text, pictures, logos, and other protected content on our website belong to us. Without our permission, you can't use this content for business. You could be held responsible for any damage that happens if you misuse our intellectual property.
Changes in Price
Prices may change based on the state of the market and the industry. Prices can change based on how much people want and how much is available. Additionally, we may occasionally update this Privacy Policy to take into account modifications to the law, our business practices, or customer needs.
Any questions or requests should be emailed to support@onetouchhotel.com , and we will respond as soon as possible.
Using Intellectual Property
We own the information, images, logos, and other protected content on our website. You can't use this content for business purposes without our permission.
You could be held responsible for any damage that happens if you misuse our intellectual property.
Changes in Price
Prices may fluctuate depending on the market and industry conditions. Prices may go up or down based on how much people demand and how much is available.
We may also change this Privacy Policy from time to time to reflect changes in the needs of our customers, the way we do business, or the law.
You can email us at support@onetouchhotel.com if you have any questions or requests, and we'll get back to you right away.
Using Intellectual Property
We own the information, images, logos, and other protected content on our website. You can't use this content for business purposes without our permission.
You could be held responsible for any damage that happens if you misuse our intellectual property.
Changes in Price
Prices may fluctuate depending on the market and industry conditions. Prices may go up or down based on how much people demand and how much is available.
We may also change this Privacy Policy from time to time to reflect changes in the needs of our customers, the way we do business, or the law.
You can email us at support@onetouchhotel.com if you have any questions or requests, and we'll get back to you right away.
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